Lytx Europe have been partnering with Diareyes on installations since late 2015. In this time we have completed in excess of 10,000 individual jobs of varying complexities. Lytx prides itself on the quality and professionalism of the service it provides – in Diareyes we have a likeminded partner, and the number of quality-related return work to vehicles is less than 1% of the overall workload.
The quality of this partnership, and the work carried out by Diareyes on Lytx’s behalf, reflects in the comments we receive back from our clients. Indeed, the single biggest deployment project to date – a 1500+ unit installation for a major transit client in the West Midlands – led the client to specifically call out the project for its quality in design and execution. The client’s project manager commented that it was the first mass installation he’d worked on with a 100% install success rate – zero installation-related go backs were required.
Steve Carson Senior Manager European Operations
We have a long and mutual beneficial relationship with the whole team at Diareyes, there is a clear trust and strong understanding of our values to put the user and customer first.
It's been my experience that we are never afraid to challenge each other in the pursuit of excellence, in my last 3 years as VP of Customer Services our core initiative to drive efficiency, tooling and quality and give the field installer the best chance of success, our partnership has been crucial to delivering.
I'm very confident that we will continue to use Diareyes as a meaningful part of our field installer capacity for many years to come and value the relationship with have built with both the Leadership and team members of Diareyes.
Richard Tindle VP Customer Services
We are pleased to endorse the services of Diareyes, since commencing business together in 2017 we find them highly professional and provide a very fast and effective service at all levels helping us to comply with our own obligations to our clients who also carry high standards of excellence.
All the staff at Diareyes from reception through to booking, admin and customer facing engineers we find to be very polite and professional, overall, we have had an extremely positive experience and look forward to a long fruitful business relationship together, in short, we would highly recommend them.